Seeking an Experienced Venue Manager to lead our live music venue and nightclub in Ballarat.
The ideal candidate will bring a strong background in hospitality management and customer service standards, with hands-on leadership experience and the ability to drive sales, control operational costs, and maintain high customer satisfaction.
Key Responsibilities:
* Supervise and evaluate team performances, create and maintain a positive atmosphere where customer service thrives
* Drive sales to meet targets, procure products, and develop beverage offers
* Control operational costs, ensure regulatory compliance, and participate in group management
* Forecast local events and functions, represent the venue to artists, and set an example for staff
Requirements:
* Suitable experience in hospitality management, understanding of customer service standards
* Ability to engage regular clientele and artists, professional manner and presentation
* Availability to work weekends and nights, RSA certification
We offer:
* A challenging work environment, close-knit team with family-like mentality
* Leadership teams encouraging personal growth and development planning
About the Role:
This is a dynamic position that requires someone who can lead by example, drive sales, and control operational costs while maintaining a high level of customer satisfaction.