Job Opportunity
We are seeking a dedicated professional to join our team as a Returns Specialist. This role is crucial in ensuring the efficient management of inbound returns and accurate order completion.
Your Key Responsibilities
The successful candidate will be responsible for:
* Functioning as the quality administrative representative to the Returns Department.
* Providing accurate, valid, and complete information by utilizing the correct processes and tools.
* Maintaining subject matter expertise of our processes and solutions related to this role.
* Contributing to the development of process improvements as an individual contributor.
* Managing Quality Databases used, such as Jira and Confluence.
* Designing, assembling, and implementing testing or data recovery equipment needed for our products.
Requirements
To be successful in this role, you will need:
* 1-2 years of experience in administration with programs like SAP, D365, or other warehouse management systems.
* A good understanding of root cause analysis and problem-solving techniques.
* Excellent communication and organizational skills.
* Experience in Reverse Logistics.
Benefits Package
We offer a comprehensive benefits package, including:
* Competitive salary.
* Robust parental leave policy.
* Healthcare contribution.
* An award-winning work environment.
We are committed to creating a diverse and inclusive workplace. If you're passionate about delivering exceptional results and contributing to our team's success, we encourage you to apply. We look forward to hearing from you!