About Us
CBHS Health Fund Ltd is a trusted Private Health Insurer committed to providing exceptional value for its members. Our members are at the heart of everything we do, and we aim to develop a trusted relationship with our members as a healthcare partner and not just a health insurer.
About the Role
An opportunity exists for a Health Care Sales Specialist to work in our Sales Contact Centre.
Reporting to the Sales Team Leader, Contact Centre, we are seeking an individual to provide efficient, courteous customer service and sound information/ advice to CBHS/CBHS Corporate Health prospective members.
What you'll do:
* Inbound and Outbound calling- Conducting inbound and outbound marketing/sales calls to promote CBHS products.
* Achievement of Sales Metrics- Assist in the achievement of sales targets for CBHS and CBHS Corporate.
* Achievement of Service Metrics –Assist in the achievement of service targets for CBHS and CBHS Corporate.
* Member engagement – day-to-day proactive management of your prospects across multiple sales channels, ensuring you handle all sales enquiries/interactions, and closing the loop on interactions and being accountable for a world class member experience.
* Pipeline management – managing your pipeline of leads across to ensure efficient service levels, great member experiences and effective use of your time and resources.
What's on offer:
* Attractive Salary and OTE.
* Hybrid working conditions with WFH and Head office located in Parramatta.
* Join and lead a high achieving team of Sales Professionals with drive and ambition to be best in industry.
* Opportunity to take ownership of your own portfolio of prospects and drive a culture of continuous improvement and development.
* High Profile team with exposure to diverse range of internal stakeholders including Marketing, Digital and Corporate Partnership Managers.
* On-going Training, Development and Mentoring for a career focused individual.
Who we're looking for:
We are searching for an experienced Sales professional (prior Sales experience is a must), with extensive Insurance experience (preferably Private Health Insurance) to join a team of multi-skilled contact centre sales staff. Together, you'll help create and take care of every aspect of our members' sales experience, including providing information, providing quotes, and walking the members through the end-to-end sales process.
An attractive remuneration package will be offered to the right candidate as well as generous staff benefits including subsidised health care.
If this role sounds like you, please apply now
During the selection process, candidates will be required to undergo additional background checks including verification of experience and qualifications in determining their suitability for the role. Successful candidates will also need to agree to undergo a National Police Check
Please note only successful applicants will be contacted