Employment Type: Part-Time/Casual (Work at least 12~15 hours per week)
Salary & Benefits: Base hourly rate + super + bonus
Weekend and public holiday shifts are paid at the applicable penalty rates.
Location: 174 Fitzmaurice Street, Wagga Wagga NSW, 2650
About Us: OKAMI Japanese Restaurant is a pioneer in bringing Japanese style All You Can Eat into Australia. Every dish at OKAMI is freshly made to order from the menu with 45+ options. Combined with the cozy atmosphere, this makes OKAMI an essentially family and group gathering friendly venue.
For more information about us, feel free to visit our website: https://www.okamirestaurant.com.au/stores/wagga-wagga/
Role Overview:
We are seeking an enthusiastic and hands-on Supervisor to lead and support our front-of-house team. You will play a vital role in ensuring smooth daily operations, upholding service standards, and contributing to the overall success of the restaurant.
Key Responsibilities:
- Manage business phone calls and reservations professionally during operating hours.
- Lead and support front-of-house staff to ensure outstanding customer service and smooth team performance.
- Collaborate with the management team to meet sales targets and drive operational excellence.
- Oversee day-to-day restaurant operations, ensuring compliance with company policies and procedures.
- Handle customer concerns promptly and professionally to maintain a positive brand image.
- Monitor food and beverage presentation and quality throughout service.
- Ensure adherence to food safety, hygiene, and workplace health and safety regulations.
- Provide input on menu development and identify opportunities for service improvement.
Qualifications and Skills:
- Previous experience as a Restaurant Manager or Supervisor in a busy restaurant is preferred.
- Current NSW RSA is preferred.
- Strong communication and customer service skills; bilingual abilities are a plus.
- Good command of spoken and written English.
- Professional appearance, positive attitude, and keen attention to detail.
- Passion for food, hospitality, and delivering exceptional customer experiences.
- Sushi-making experience is highly regarded.
What We Offer:
- Base salary + super + performance bonus, with potential salary progression based on performance.
- Structured onboarding & training to fast-track your understanding of our restaurant systems and standards.
- Supportive, high-energy team culture that values practical problem-solving and continuous improvement.
If you are passionate about hospitality, leadership, and creating memorable dining experiences, don't hesitate — apply now and join our agile team!
Job Type: Part-time
Pay: $26.00 – $30.00 per hour
Benefits:
- Free drinks
- Free food
Experience:
- Restaurant management: 1 year (Preferred)
Work Authorisation:
- Australia (Required)
Work Location: In person