AO4 Support Officer – General Manager
Location: Berrinba
Salary: $60 per hour + super
Hours: Full-time, 36.25 hours per week
Contract: ASAP start – 26 February 2026
About the Role
We are seeking a highly organised and proactive AO4 Support Officer to provide exceptional executive and administrative support to the General Manager of Operations. This role requires a discreet, detail-focused professional who can manage competing priorities in a fast-paced environment while maintaining the highest standards of confidentiality and service delivery.
Key Responsibilities
* Delivering high-level, confidential secretarial and administrative support, including comprehensive diary management and email monitoring for the General Manager of Operations.
* Exercising sound judgement to autonomously redirect and respond to matters within defined boundaries, screening calls and preventing unnecessary interruptions.
* Liaising with internal and external stakeholders to ensure the General Manager is fully briefed and prepared for meetings, including the coordination of required documentation and attendees.
* Applying effective problem-solving skills to resolve issues where procedures may be unclear or not fully defined.
* Managing paper and electronic records in accordance with established information management principles, ensuring sensitive information is securely handled and maintained.
* Coordinating appointments, meetings, and events, including venue bookings, travel and accommodation arrangements, expense claims, and the distribution of correspondence and communications.
* Providing meeting support such as preparing agendas, papers and minutes, prioritising correspondence, and responding to outstanding queries.
* Working closely with business units to ensure departmental standards are met for all outgoing correspondence.
* Assisting with the management of departmental and ministerial correspondence to ensure all deadlines and reporting obligations are met.
* Maintaining a high level of accuracy in all documentation, adhering to style guides, templates, and corporate standards.
* Supporting the General Manager with a variety of administrative tasks, including secretarial duties, reception responsibilities, and routine customer enquiries as required.
* Contributing to a high-performing team through active participation in quality improvement activities and accuracy checks.
* Supporting a positive and collaborative office culture through strong interpersonal communication and a commitment to delivering timely, high-quality administrative services.
Who We’re Looking For
* Strong organisational skills and attention to detail.
* Excellent written and verbal communication abilities.
* High-level discretion and the ability to manage confidential information.
* Proven experience supporting senior executives or managing complex administrative functions.
* The ability to work autonomously while contributing positively to a team environment.
We are interviewing immediately, so to be considered for this role APPLY NOW.
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
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