Northern Adelaide Local Health Network – Outpatients Department – Lyell McEwin Hospital Salary: $58,709 - $63,154 p.a. (pro rata) plus Superannuation and Salary Sacrifice benefits – ASO2 Temporary Full-Time and Part-Time positions available – between 6 to 9 months (Multiple Positions) About the Role: An exciting opportunity is presented to work within the Northern Adelaide Local Health Network as an Administration Services Officer within the Outpatients Department. This position will offer you professional growth opportunities within a supportive and inclusive culture. In this key position you will demonstrate your experience and previous success working as a Registered Mental Health Nurse to ensure high quality care is delivered to our consumers. The Administrative Services Officer assists in providing an effective and high-quality service to the hospital and the community we serve by undertaking administrative tasks in a team environment of the Outpatients Department. Their tasks include receiving and making telephone calls for appointment bookings, cancellations and rescheduling and providing administrative support to the Outpatients Department e.g., preparing medical records for clinics, data entry onto computerised patient database, greeting patients with high level customer service focus. Checking patient details i.e. Medicare number, DVA and other cards on arrival for outpatient appointments and effective office operations e.g. stationary, faxing, trouble-shooting office equipment, complying with procedures and policies. The role includes confidential management of patient information in a timely, accurate and comprehensive manner. Sound communication skills both written and verbal including appropriate telephone etiquette and the ability to work effectively in a multidisciplinary team. About You: Are you a dedicated, compassionate and enthusiastic Administrative Services Officer looking for an opportunity to join a dynamic, growing healthcare network where you will be part of a supportive team delivering high quality care to the community? If so, then this could be the opportunity for you. This position will offer you professional growth opportunities within a supportive and inclusive culture. This is an excellent opportunity to contribute to a passionate, highly driven, dedicated and progressive team. About Us: The Northern Adelaide Local Health Network (NALHN) is a leading provider of public healthcare services in South Australia. NALHN serves over 400,000 people in northern Adelaide with a comprehensive range of high-quality medical services, including emergency, surgical, obstetric, neonatal, paediatric, oncology, geriatric, palliative care and rehabilitation, and mental health care. Recently, NALHN has upgraded its facilities and plans to expand further. The network provides primary health care with a focus on community health promotion and chronic disease management. With nearly 6,500 employees, NALHN emphasises quality care and a supportive work environment guided by respect, integrity, and accountability. Our core values foster excellence, innovation, and equitable health outcomes. At NALHN Everyone Has a Story, Everyone Matters, Everyone Contributes and Everyone Grows. Benefits of working at NALHN: From salary packaging to flexible working arrangements, a large range of opportunities for movement and career progression, you’ll find there are lots of benefits of working with Northern Adelaide Local Health Network. Salary packaging is an option for saving money by paying for some of your everyday expenses from your salary before it is taxed. Relocation assistance may be available for successful applicants from interstate or overseas. NALHN supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions. SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQASB community and people who live with disability and/or neurodivergence. We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best. The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. Appointment will be subject to a satisfactory Criminal History Check. Check(s): DHS Working With Children Check (WWCC) National Police Check (National Police Certificate) for vulnerable person-related employment screening – apply to any of the accredited bodies approved to offer a service direct to the public. Accreditation is provided by the Australian Criminal Intelligence Commission. See our National Police Certificate accredited bodies page for links to lodge screening requests. Immunisation Risk for this position is – Category B (indirect contact with blood or body substances) SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace. Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job Ref: 922962 Enquiries: Katrina Kovac Outpatient Administration Services Manager Phone: 08 8182 9045 E-mail: Katrina.Kovac@sa.gov.au Application Closing Date: 26 December 2025 – 11.55PM Role Description and Further Information: 922962 - ASO2 - Administration Services Officer - Role Description.pdf * Refer to the SA Health Career Website – How to apply for further information.