Customer Service Officer – Albany Depot
Join the Summit Fertilizers Team
Are you an organised, people-loving multitasker who thrives in a busy environment?
We're looking for a Customer Service Officer to join our friendly team at Summit Fertilizers Albany Depot.
This is a full-time, Monday to Friday role offering competitive pay rates, on-the-job training, and the chance to work with a great bunch of people supporting WA's farming community.
What You'll Be Doing
No two days are the same You'll:
* Be the first point of contact for customers — answering calls, booking appointments, and entering orders.
* Keep things running smoothly by coordinating dispatch and working with our yard and operations team.
* Process payments, confirm funds, and sort out any order queries.
* Get paperwork and permits sorted so trucks can roll out on time.
* Let customers know when their orders are ready and make sure everything adds up at the end of the day.
* Help with stock transfers, timesheets, and general admin to keep the depot humming.
Who We're Looking For
* You're friendly, reliable, and love helping people.
* You're organised and great at juggling tasks (and maybe a few phone calls at once).
* You're comfortable using computers and learning new systems.
* Experience in customer service, logistics, or admin is a bonus — but we'll provide full training
Why You'll Love Working with Us
* Competitive pay rates
* Supportive team and positive work culture
* On-site training and plenty of variety in your day
* Be part of a WA-owned business helping local growers succeed
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If you're ready to join a great team and make a real impact in WA agriculture, we'd love to hear from you
Apply now and grow your career with Summit Fertilizers.