Children & Youth Customer Experience Library OfficerConnected Libraries is seeking a highly motivated and fun Children & Youth Customer Experience Library Officer to join our growing team.
This is a fantastic part-time opportunity to extend your children and youth programming skills and further develop your customer experience within a fast paced and dynamic library service.
You'll be working across multiple Connected Libraries locations within the City of Casey.
If you're passionate about libraries, thrive in a fast-paced environment, and believe in the power of libraries to transform lives, this opportunity is for you!
About usConnected Libraries are in the City of Casey which is one of Victoria's largest, fastest growing and most diverse municipalities.
We operate five Libraries, a Library Lounge located in Cranbourne West and three sets of 24/7 library lockers.
We have an additional Library Lounge service opening in Clyde Township early next year and this position will be part of this exciting new project.
We deliver services for the more than 400,000 residents who call Casey home.About the RoleAs Children & Youth Customer Experience Library Officer, you\'ll be responsible for:Delivering cutting-edge and consistent customer focused serviceProvide leadership and oversee effective branch operations as requiredOrganise and present Children and Youth programs and activitiesDevelop and maintain partnerships with internal and external organisationsKey Selection CriteriaKnowledge and skills gained through on-the-job training commensurate with the requirements of the rolePost-trade or other post-secondary educationProven experience facilitating children's programs, either in public libraries or in a teaching capacityAbility to effectively and efficiently provide quality customer serviceWell-developed interpersonal and communication skills with the ability to communicate with all ages across all levels of communitySound organisational skillsStrong information technology and problem-solving skills in a range of information technology and software toolsAbility to work independently and as part of a team to meet organisational strategic outcomesAbility to undertake supervisory responsibilities as requiredDriver's licenceWorking with Children CheckFor a full copy of the position description visit Join Us?
At Connected Libraries, we are much more than a book-lending service.
We create inclusive spaces, spark curiosity, and connect our community to lifelong learning.
You'll be part of a network of professionals dedicated to supporting the Victorian Public Library Sector, delivering service excellence and providing professional development.As part of our team, you'll enjoy:Attractive remuneration and employee benefitsAccess to professional development and training.A supportive and collaborative work culture that inspires innovation and discoveryThe opportunity to make a meaningful difference to the lives of our communityHoursMonday 9.00am-5.00pm Clyde Township Library LoungeThursday 7 hours relief shift at various branchesRostered weekends - 1 Saturday in 4 and 1 Sunday in 8Excited?
If this sounds like you and you share in our vision to have an impact, please view the position description and get your application in today.
We can't wait to hear from you.How to apply?
To apply visit our website not apply directly through Seek, any applications received through Seek will not be considered.When applying through our website you will be required to address the key selection criteria and upload your resume.Applications close 2nd October 2025 at 5pmConnected Libraries embraces our diverse community and encourages applications from everyone including Aboriginal and Torres Strait Islander people, people of diverse sexual orientation and gender identities, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith.
Connected Libraries will give due consideration to workplace adjustments to accommodate the needs of any prospective or existing staff member.Connected Libraries is committed to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for children with zero tolerance for child abuse and harm.
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📌 Children & Youth Customer Experience Library Officer
🏢 Connected Libraries
📍 Melbourne