We're Searching for a Passionate Senior Receptionist / Practice Manager
Location: Mawson
Position Type: Full-Time
Start Date: As soon as Possible
At Gleam Dentistry, we believe that great dental care begins with great leadership. We're not just looking for a Senior receptionist /Practice Manager we're looking for a leader who shares our passion for making a real difference in people's lives. If you're someone who thrives on creating exceptional experiences, nurturing a high-performing team, and making a lasting impact on the community, then this is your opportunity.
What You'll Be Doing:
As our Senior receptionist / Practice Manager, you will be at the heart of our practice, ensuring everything runs smoothly and efficiently. From supporting a dedicated, caring team to delivering world-class patient experiences, your leadership will be key in maintaining Gleam Dentistry's reputation for excellence.
Key Responsibilities:
* Lead with Purpose: Manage a dynamic team of dental professionals and support staff, guiding them to perform at their best while maintaining a positive, caring environment.
* Drive Patient Satisfaction: Create and implement strategies that improve every patient's experience, making sure they feel valued and well cared for throughout their journey with us.
* Ensure Operational Excellence: Oversee the day-to-day running of the practice, including scheduling, patient flow, inventory management, and financial reporting 'keeping things organized and running smoothly.
* Foster Team Growth: Take charge of recruiting, training, and developing a talented team that shares Gleam Dentistry's values and mission.
* Innovate and Improve: Identify opportunities to enhance clinic performance, introduce new ideas, and streamline processes that help us better serve our patients and grow our practice.
* Maintain Compliance and Standards: Ensure the practice complies with all legal and regulatory requirements while upholding the highest standards in patient care and safety.
What You Bring to the Role:
* Previous practice management experience (dental or healthcare preferred, but not essential)
* A leadership mindset with the ability to inspire, motivate, and support a diverse team
* Strong organizational and problem-solving skills - you're the one who finds solutions when things get challenging
* Experience with dental software is a plus (e.g., Exact, Oasis, Dental4Windows, etc.), but we're happy to train the right person
* Exceptional communication skills — you can connect with both the team and our patients, making everyone feel heard and valued
* A passion for helping others and a commitment to delivering exceptional patient care
Why Join Us at Gleam Dentistry?
* Make a Difference: Play an integral role in shaping our practice and improving patient outcomes.
* A Supportive Team Environment: We believe in collaboration and fostering a positive, open culture where everyone can thrive.
* Competitive Salary & Benefits: Enjoy a generous compensation package with performance bonuses and additional perks.
* Growth Opportunities: With us, you'll never stop learning. We offer ongoing training and professional development.
* Free Parking
Ready to Lead with Us?
If you're a people-first leader who is passionate about healthcare and ready to take the reins in a supportive and forward-thinking practice, we would love to meet you.
Apply Today Send your resume and cover letter to
Job Type: Full-time
Pay: $75,000.00 – $95,000.00 per year
Benefits:
* Professional development assistance
Experience:
* more: 1 year (Preferred)
Work Authorisation:
* Australia (Required)
Work Location: In person