Full-Time | $100,000 + Superannuation | 38 hours per week
Location: Mildura
About One True Pairing (OTP)
At One True Pairing, we’re committed to creating a safe, supportive, and high-quality environment for both our clients and our team. We deliver services that make a genuine difference in people’s lives — and we’re looking for a passionate, detail-oriented Quality and Compliance Manager to ensure our standards remain exemplary.
About the Role
As the Quality and Compliance Manager, you’ll play a key role in overseeing the quality and safety of OTP’s operations. Reporting to the CFO, you’ll lead the development, implementation, and maintenance of systems and processes that support safe, compliant, and efficient services across the organisation.
You'll help foster a workplace culture that values continuous improvement, accountability, and regulatory excellence.
Develop and manage quality and compliance frameworks aligned with industry standards
Monitor internal processes to ensure compliance with legislation, policies, and NDIS requirements
Conduct audits, risk assessments, incident reviews, and implement corrective actions
Provide staff training and support on compliance matters
Collaborate with leadership to drive operational excellence
Prepare detailed reports for internal and external stakeholders
Foster a proactive culture of safety, quality, and accountability
About You
You’re detail-focused, solutions-driven, and a strong communicator with top-notch observational and analytical skills. You’re proactive, adaptable, and passionate about delivering safe, high-quality outcomes.
Experience in quality assurance, compliance, or risk management (ideally in community, health, or human services)
Solid understanding of industry regulations and standards
Excellent verbal and written communication skills
Proven ability to provide training and support in compliance matters
Strong organisational and problem-solving skills
High level of integrity and discretion
Relevant tertiary qualifications in compliance, quality, or risk management (highly regarded)
What We Offer
Apply Now
If you're ready to lead quality and compliance in a purpose-driven organisation, we’d love to hear from you!
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