Job Description
We are seeking a skilled Retail Sales Associate to join our team in Mandurah. As a Retail Sales Associate, your primary objective will be to deliver exceptional customer service within our showroom, creating a welcoming environment for clients and medical professionals.
Your passion for customer service and product knowledge will play a vital role in promoting sales and assisting clients in finding the right solutions.
Primary Responsibilities
* Provide excellent customer service and promote sales of products and services
* Offer specialist product knowledge advice to assist customers
* Answer telephone queries and provide assistance to customers
* Operate Point of Sale systems effectively
* Liaise with Occupational Therapists, medical professionals, clients, and family members to provide tailored solutions
* Generate invoices and maintain accurate records
* Coordinate delivery schedules and follow-ups
* Process orders and correspondence through the online portal
Required Skills and Qualifications
To succeed in this role, you will need:
* Previous experience in a customer service role, preferably in a retail environment
* Excellent communication and interpersonal skills
* Strong organizational and time management abilities
* Demonstrated ability to work effectively in a team
* Basic computer literacy, including proficiency in Microsoft Office
* Knowledge of healthcare products or experience in the medical industry is desirable
Benefits
We offer:
* A supportive and dynamic work environment
* Opportunities for career growth and development
* Discounted Health Insurance