Overview
Join Our Team Volunteer Administrative Support
Approx. 4 hours per week | Remote
The Impact Youll Make
Short Back & Sidewalks (SBSW) provides free haircuts, without judgement, to people experiencing homelessness, disadvantage, and social isolation. Beyond practical support, we create space for dignity, conversation, and meaningful human connection.
Responsibilities
* As an Administrative Support Volunteer, your contribution will directly strengthen our ability to deliver services across the country. While this role works behind the scenes, its impact is felt on the frontline.
* Your organisation, attention to detail, and proactive support will help ensure our programs run smoothly, our volunteers feel supported, and our communities continue to receive consistent, high-quality care.
* In this role, you will:
o Coordinate calendars, meetings, service days, and key events
o Maintain accurate contact, donor, and service records
o Support communications and mailing list management
o Assist with event logistics and preparation
o Help prepare reports, documents, and internal resources
o Maintain organised digital filing systems
o Provide general administrative support to the Operations team
What Makes You a Great Fit
* Are highly organised and manage your time effectively
* Feel confident using email, spreadsheets, and digital tools
* Communicate clearly and professionally
* Can work independently in a remote environment
* Bring compassion, inclusion, and community-minded values
* Have a proactive attitude and willingness to learn
Previous administrative or office support experience is helpful but not essential. Alignment with our values, reliability, and care for the communities we serve matter most.
SBSW is proudly inclusive and welcomes volunteers of all backgrounds, identities, and lived experiences.
What Commitment Looks Like
To create meaningful and sustainable impact, we ask for approximately 4 hours per week, with a minimum commitment of 6 months. Consistency helps us build stability, maintain strong systems, and ensure our programs continue to operate effectively. As a growing grassroots organisation, reliability in this role makes a genuine difference.
Additional Details
Category: Homeless
Commitment: Regular - more than 6 months
Type Of Work: Administration & Office Management
Time Required: 4 hours per week
Training
All SBSW volunteers receive comprehensive training and induction to feel confident in their role. This includes an introduction to our mission and values, a clear overview of responsibilities, guidance on inclusive practice, and familiarisation with our team and systems. Ongoing support and regular check-ins are provided to ensure volunteers feel connected, supported, and able to contribute meaningfully.
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