Overview
Event Operations Manager role at Autograph Collection at Pier One Sydney Harbour. At Pier One, every event is an opportunity to create something extraordinary. We’re looking for an Event Operations Manager who’s passionate about service excellence, thrives in dynamic environments, and leads with precision and heart. If you love orchestrating seamless events and inspiring teams to deliver unforgettable experiences, this is your moment.
Job Number
Job Category Event Management
Location Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia, 2000
Schedule Full Time
Located Remotely? N
Position Type Management
About The Role
As the Event Operations Manager, you’ll be the driving force behind our event execution from setup to service to pack down. You’ll lead banquet teams, manage inventory and logistics, and ensure every function reflects our commitment to quality and guest satisfaction. Your leadership will shape the success of weddings, conferences, galas, and everything in between.
Responsibilities
- Execute events to the highest standards, ensuring every detail aligns with Banquet Event Orders and guest expectations
- Lead and inspire banquet leaders and service staff, fostering a culture of excellence and teamwork
- Monitor financials, control beverage inventory, and manage departmental assets
- Conduct pre-event inspections and ensure rooms are impeccably set and maintained
- Schedule staff to meet service standards while optimizing profitability
- Maintain cleanliness and sanitation across all banquet areas
- Communicate clearly with internal teams and clients to ensure flawless execution
- Attend and lead key meetings including BEO reviews, pre-cons, and daily stand-ups
- Act as a liaison with kitchen teams to ensure seamless food and beverage service
- Project supply needs and manage orders for equipment and presentation materials
- Promote guest satisfaction and respond to feedback with professionalism and care
- Uphold and reinforce all operational standards, policies, and procedures
About You
- Proven experience in banquet or event operations, preferably in a hotel or hospitality setting
- Strong leadership, communication, and problem-solving skills
- Calm under pressure with a proactive, solutions-focused mindset
- Passionate about delivering exceptional guest experiences
- Skilled in inventory management, scheduling, and event logistics
- Knowledge of food and beverage service standards and event presentation
- Comfortable with technology and event management systems
- Flexible availability including evenings, weekends, and holidays
- Full working rights in Australia
Why You’ll Love It Here
- Be part of a team that celebrates creativity, collaboration, and service excellence
- Enjoy complimentary meals, coffee, and uniform care
- Access exclusive hotel and travel discounts for you and your loved ones
- Grow your career with world-class training and development programs
- Thrive in a supportive, inclusive workplace culture
- Participate in our Employee Assistance Program and referral incentives
Ready to lead unforgettable events with precision and passion? Apply now and help us create extraordinary moments at Pier One.
Equal Opportunity and Accessibility
We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at
Additional Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Management
- Industries: Hospitality
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