Job Title:
Logistics Coordinator
About the Role:
This position entails overseeing and managing delivery operations to trade customers, fostering strong relationships through sales and exceptional customer service.
Key Responsibilities:
* Coordinate and manage deliveries to ensure timely and safe delivery of products.
* Maintain a safe work environment by adhering to workplace safety protocols.
* Deliver outstanding customer service to build long-term customer partnerships.
* Ensure safe transportation of products to trade customers, including workshops and dealerships.
* Promote products and marketing initiatives while delivering goods.
* Assist the team with other tasks such as processing orders, dispatching products, handling credits, and customer inquiries.
Requirements:
* Ability to multitask and prioritize deliveries based on urgency.
* Customer-centric mindset and ability to develop strong customer connections.
* Friendly and knowledgeable attitude.
* Comfort working independently.
* Physical capacity to perform duties, including handling heavy products.
* Ongoing commitment to safe driving practices.
* Valid driver's license (manual preferred).
* Previous experience in customer service within a trade or mechanical environment (desired).