Overview
We are seeking a dynamic and driven Sales & Operations Manager who will be responsible for the overall success of our Adelaide office. This role will manage a blend of sales, operations, events management, and strategic marketing activities. This position will be heavily sales focused and highly target and occupancy driven, with a strong emphasis on driving revenue growth, increasing occupancy, member retention, and delivering an exceptional member experience. The successful candidate will have a strong commercial mindset, previous sales experience, be highly organised, and have a proven track record of building and managing successful operations. A results-driven approach and the ability to consistently achieve sales and occupancy targets is essential for success in this role.
Key ResponsibilitiesSales and Business Development
* Develop and execute strategies to drive sales and increase occupancy rates.
* Build and maintain strong relationships with potential and current members.
* Conduct tours and engage with potential clients to showcase the value of joining our community.
* Negotiate contracts and close deals to meet occupancy targets.
* Manage both inbound and outbound enquires
Operations Management
* Oversee daily operations to ensure the facility runs smoothly and efficiently.
* Implement and review operational policies and procedures to enhance operational efficiency.
* Manage budgeting, forecasting, and resource allocation to optimize financial and operational performance.
* Ensure compliance with all legal and safety regulations for the site.
Marketing and Promotion
* Collaborate with the Group marketing team to develop marketing materials and campaigns specific to the local market.
* Identify and capitalize on local marketing opportunities to enhance visibility and attract new members.
* Represent Tank Stream Labs at local events and networking gatherings to promote the brand and forge strategic partnerships.
Team Leadership (Once certain pre-agreed Occupancy achieved)
* Hire, train, and manage the Community Manager, ensuring high performance and alignment with company goals.
* Foster a collaborative and dynamic workplace culture that attracts and retains top talent.
Qualifications
* Proven track record in sales, business development, and operational management.
* Strong leadership qualities with experience in staff management and team building.
* Excellent communication, negotiation, and interpersonal skills.
* Ability to work independently with minimal supervision.
* Innovative thinker with a strong ability to identify opportunities and solve problems effectively.
Benefits
* Competitive salary with performance incentives.
* Opportunity to lead the growth of a new location with strategic importance.
* Dynamic work environment with the potential to significantly impact the broader business landscape.
* Professional development and career growth opportunities.
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