Administration Support Officer
* Fixed Term Full-time opportunity | 24 months
* Based in Speers Point, Singleton or Woonona office | Hybrid working available
About the role
This role provides administrative support to ensure the smooth and timely processing of workers' benefits. You will play a key role in managing team communications, maintaining records, supporting payment processes, and delivering a high level of service to both internal and external stakeholders.
This role is ideal for someone who enjoys working in a fast‐paced environment, is highly organised, and takes pride in accuracy and attention to detail.
Your main responsibilities will include
* Maintain and manage team emails and electronic filing systems
* Distribute and track requests for payment and worker payslips
* Upload and monitor new claims for team tracking
* Provide administrative support including reporting, documentation, and data management
* Maintain accurate records and ensure data integrity
* Build and maintain effective relationships with internal and external stakeholders
* Support the team to meet customer expectations and service standards
About you
Your education, experience and skills will include
* Previous experience in an administrative or support role
* Strong communication skills (verbal and written)
* High attention to detail and accuracy
* Strong organisational and time management skills
* Ability to manage multiple tasks and priorities
* Intermediate to advanced skills in Microsoft Office Suite
* Ability to work both independently and as part of a team
* Demonstrated behaviours aligned to my company values and culture - we care, we work together, we make a difference
What we offer
* Check out our Benefits page to learn more about our Employee Value Proposition!
* Friendly and supportive team culture
* 7.25-hour days, Monday to Friday
* 5 weeks annual, 18 days personal leave & 3 days family and emergency leave
* Additional company holidays at Easter and Christmas
* Reward and Recognition program to celebrate your success
* Retailer discounts through Smart Spending App
* Permanent roles are open only to Australian and New Zealand Permanent Residents or Citizens. Visa holders with unlimited right to work in Australia will be considered for Fixed Term Contracts.
* Successful applicants will be required to complete a satisfactory background check (including criminal history and references) prior to commencement of employment.
* We take our responsibility to protect the industry that we work in very seriously. Our people, Customers and Community safety and wellbeing are priorities for us.
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