Small Business Consultant
We are seeking a highly skilled Small Business Consultant to support the growth and retention of business insurance customers. As part of our team, you will play a key role in delivering exceptional service via the contact centre, helping customers with new policies, renewals, and adjustments while identifying opportunities to maximise sales and retention.
Your Responsibilities:
* Provide exceptional customer service via phone, meeting quality and service standards.
* Manage new business, renewals, and policy adjustments across multiple products and systems.
* Build strong relationships with commercial customers.
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