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Head of hospitality

Fremantle
Makers In Common
Posted: 4 March
Offer description

Makers in Common is recruiting a Head of Hospitality to lead the hospitality stream across Bread in Common, Coogee Common, Ode to Sirens, Owston Hotel, and the P&O Hotel redevelopment. This is a senior leadership role focused on building strong leaders, setting standards, and driving consistent performance across multiple sites, with a strong emphasis on food and beverage operations.


Purpose of the role

Provide overall leadership for hospitality operations across a multi-venue group

Build a high-performing leadership layer and consistent service culture

Lead stream-wide standards, systems and governance, and support operational readiness across the group (including hotel operations)


Key responsibilities

Own the group’s service and hospitality standards, and ensure they are implemented consistently across all venues

Lead, coach, and performance manage venue leaders

Drive food and beverage service performance: guest experience, service, team standards, and daily execution

Provide hospitality leadership input into the P&O phased redevelopment, including readiness planning, change management, and operational decision-making

Partner with venue leaders on commercial performance drivers (labour, COGS, wage efficiency, service productivity, and guest feedback)


What we’re looking for

Senior hospitality leader with demonstrated multi-site experience (restaurant and bar environment essential)

Strong food and beverage expertise: service delivery, floor leadership, standards, and operational discipline

Strong leadership presence: calm, clear, direct communicator; builds trust; holds people to account

Demonstrated cultural leadership: develops managers, improves retention, strengthens team stability

Structured and commercially aware: understands performance drivers and can run a consistent leadership rhythm

Experience working alongside (or supporting) hotel operations is well regarded

Your application will include the following questions:

* Which of the following statements best describes your right to work in Australia?
* Do you have a current Police Check (National Police Certificate) for employment?
* Do you own or have regular access to a car?
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