Warehouse Manager
Application Deadline: 6 May 2026
Department: Production Support
Employment Type: Permanent - Full Time
Location: Villawood
Compensation: $83,000 - $85,000 / year
Description
Diversity matters
We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there's more to this great‐smelling, partly employee‐owned, family‐run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. We put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.
Key Info:
* Job title: Warehouse Manager
* Role type: Permanent Full Time
* Reports into: ANZ Manufacturing Director
* Location: Villawood, NSW
* Closing date: 6 May 2026
* Ideal starting date: As soon as possible
The role
Join our dynamic team as a Warehouse Manager on a permanent, full‐time basis. In this role, you will lead our Manufacturing warehouse operations across ANZ, ensuring a seamless flow of both raw materials and finished goods. You will play a key role in keeping products moving efficiently through the business to support retail stores, digital orders, and production timelines.
You'll be responsible for driving operational excellence, leading a high‐performing team, and ensuring strong compliance across safety, quality, and logistics. This is a fast‐paced, people‐focused role where strong leadership, organisation, and commercial awareness are key.
Key Responsibilities
* Lead and coordinate daily warehouse operations to meet retail, digital, and production deadlines
* Coach and develop team members, fostering a positive and accountable culture
* Plan labour requirements and manage wage costs in line with budget
* Coordinate with freight providers to ensure cost‐effective and timely import/export logistics
* Oversee accurate receipt, storage, rotation, and system entry of all stock into ERP/MRP systems
* Ensure efficient picking, packing, and dispatch of orders to ANZ stores
* Lead stocktakes and implement controls to minimise loss, damage, and wastage
* Manage recruitment, onboarding and continuous learning and development opportunities
* Drive team performance through regular feedback and training, and proactive management of employee relations matters
* Ensure compliance with Good Manufacturing Practices (GMP) and maintain product quality standards
* Maintain accurate documentation, SOPs, FIFO processes, and Dangerous Goods compliance
* Be engaged in strategic, longer‐term Manufacturing projects as they arise in driving the overall objectives and goals of the business
* Promote a strong health, safety, and wellbeing culture, ensuring compliance with all safety procedures and equipment standards
Skills, Knowledge and Expertise
* Minimum 5 years' experience in warehouse, logistics, or distribution, ideally within food, FMCG, or cosmetics industries
* Current Forklift Licence
* Certified in Air and Sea Dangerous Goods (DG) handling (or willingness to obtain), with a strong understanding of relevant regulations
* Proficiency in Microsoft Office and Google Workspace applications
* Proven experience working with ERP/MRP systems
* Proven experience in people management and team development, including recruitment, induction, performance management, conflict resolution, and handling difficult conversations
* Ability to work collaboratively and effectively with different levels of staff and management
* Ability to work under pressure and to meet deadlines in a timely manner
* A proactive, solutions‐focused mindset with strong attention to detail
* Demonstrate a strong ethical compass and are passionate about our brand values and beliefs
Benefits
* Benefits such as paid birthday leave and a generous discount on LUSH products.
* Company‐sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.
* Opportunity for growth and to join a leading global fresh handmade cosmetic manufacturer.
* A supportive team environment where your input and opinion are valued.
* A dynamic and progressive work environment that celebrates diversity.
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