Key Role: Operations Specialist
We are seeking motivated individuals to join our operations group as an Operations Specialist. In this role, you will play a pivotal part in supporting and enhancing staff capabilities while driving business improvements across the organization to support clients in meeting their taxation, registration, and superannuation obligations.
Key Responsibilities:
* Provide complex technical, legislative, and procedural advice to clients and colleagues
* Research and interpret policies to provide accurate information
* Resolve complex enquiries ensuring the accuracy and integrity of client records
* Contribute to developing and delivering diverse learning solutions aligned with business needs
* Undertake business analyst tasks such as identifying and scoping improvement initiatives
* Contribute to project work and prepare legal notices as required
About Us:
We value diversity and are committed to inclusive recruitment practices. We encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds.