Job Description:
We are seeking a seasoned professional to manage our key customer relationships and drive business growth through effective account management.
This role will involve building strong partnerships with our customers, understanding their needs, and developing tailored solutions to meet their requirements.
The successful candidate will have a proven track record of success in account management, with a strong ability to communicate effectively and work collaboratively with internal stakeholders.
A key focus of this role will be on identifying new business opportunities and expanding our existing customer base through strategic account planning and execution.
In addition to managing key customer relationships, the successful candidate will also be responsible for developing and implementing CRM-type solutions to support the development of our sales strategy.
Key Responsibilities:
* Develop and implement strategies to maintain and strengthen effective operating relationships between us and our key customers and industry stakeholders.
* Act as the primary point of contact for key customers and stakeholders, providing them with exceptional service and support.
* Develop and maintain key account management systems and tools to support the development of CRM-type solutions.
Requirements:
To succeed in this role, you will need to possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
You will also need to have a proven track record of success in account management, with a strong understanding of CRM-type solutions and experience in contract management/administration.
Additionally, you should have the ability to work both independently and within a team environment, with a strong attention to detail and organizational skills.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
We are passionate about creating an inclusive and diverse workplace where everyone can be their authentic self.