**Join a market-leading company in the digital signage & Marketing arenas**
- **Friendly, fast-paced environment in convenient Seven Hills location, plenty of opportunity to spend time on-site at client locations**
We are a boutique digital retail marketing agency, experiencing agile growth.
We are seeking an enthusiastic individual with a knack for technology and a passion for innovating. This is an opportunity for a pre or post grad to utilise their skills in a unique sector of the communications industry. Become a part of a diverse, supportive and brilliant team of schedulers, developers, designers & project/account managers.
The day to day for this role will include the following:
- **Support of staff using MacOS hardware running: Kandji (MDM), Adobe Creative Suite, Figma, Google Workplace, Gitlab, Jira, ZenDesk.**
- **Remote support of clients on a range of technologies that include: Linux & Windows based NUCs, System on chip LED screens, analytics sensors, Mikrotik routers.**
- **Remote support of clients running a range of content management systems, online portals and dashboards.**
- **Administering cloud based platforms hosted on AWS.**
- **Ensure the ongoing operation of our QNAP file server system, VPN service and data backups.**
- **Set up of hardware for instore installations & basic project management**
- **Scheduling and review of digital content for our clients.**
- **Testing & upgrading new hardware and software solutions to further our client offerings**
- **Liaising with our third party suppliers**
**Requirements**:
- **High level aptitude in the use of our software, processes and backend systems**
- **Studied or studying a relevant information technology qualification**
- **Experience in customer support and IT**
- **Knowledge of terminal use**
- **Great customer service skills**
To be successful in this role you will have:
**-A passion for technology**
**-Attention to detail**
**-Excellent verbal and written communication skills**
**-Strong organisational and time management skills**
**-A strong customer service focus and work ethic**
**-A positive attitude with a desire to learn and share knowledge**
**-The ability to remain calm under pressure**
**-Work effectively within a fast-paced environment**
**-Work in a team to solve problems and find solutions.**
We will provide for you:
- **Training on various systems and processes**
- **Hardware and software**
**Salary will be commensurate with experience.**
**Salary**: $52,657.86 - $60,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Seven Hills, NSW: Reliably commute or planning to relocate before starting work (required)
**Education**:
- High School (Year 12) (required)
**Experience**:
- IT: 1 year (required)
**Language**:
- English (required)
Work Authorisation:
- Australia (preferred)
Work Location: In person
📌 It Support Technician & Digital Content Scheduler
🏢 We Love Group
📍 Sydney