Proposed Dates: Monday 28th of April 2025 for 12 months
Extension Options: 1x 12 month extension
Clearance Level Required: Baseline
Location: ACT, NSW, QLD, SA and VIC
Job details
The Program Support Officer – Governance will be providing support and guidance on portfolio, programme and project management processes, procedures, tools and techniques. The Program Support role will be involved in a broad range of activities to support project teams responsible for the development, delivery and deployment of ICT transformation to support the Government’s Aged Care Reform activities.
Key duties and responsibilities
* The role is responsible for providing various governance functions including secretariat support to an IT governance board. This includes scheduling, reporting, tracking, and escalation of related activities.
* Support for other governance processes within the Aged Care Funding Reform and Systems Branch may be required.
* The role requires the preparation of communication suitable for senior executive and audiences.
* Prepare and distribute meeting agendas, minutes, and materials for each governance meeting.
* Provide advice and recommendations to content owners to ensure meeting materials are fit-for-purpose.
* Write detailed minutes in line with style manual and agreed templates.
* Manage correspondence and documentation, including decisions and actions for follow up.
* Maintain up-to-date Terms of Reference and other enabling documentation for each governance forum.
* Build and sustain effective working relationships with a broad range of stakeholders.
* Escalate risks, issues, and decisions to the Assistant Director, Program Support as required.
* Work closely with the Program Support Section to ensure integration of governance activities with financial reporting, project management, risk, and assurance activities.
* Foster a positive and productive work environment.
* Contribute to the development of team goals, work plans and broader section planning aligning to the broader divisional objectives.
* Manage a multidisciplinary team’s mailbox.
* Assist with other tasks and activities outside of these duties, to support the section to achieve its goals and to meet objectives.
Key Capabilities
* Produce high quality, timely outcomes.
* Strong written and communication skills with the ability to understand the audience and context and effectively tailor communication and communication styles.
* Ability to prioritise tasks, work effectively under pressure, and adapt to changing priorities with tight timeframes.
* Experience engaging with stakeholders to identify opportunities, achieve outcomes and facilitate cooperation.
* Demonstrated ability to work independently with initiative and as part of a team.
* Excellent organisational and time management skills, and strong attention to detail.
* Demonstrated strategic thinking, analytic and problem-solving skills.
* Leadership, communication, and interpersonal skills.
* Sound decision making and judgment to provide advice, analyse information, problem solve, or risk evaluation and in the context of the environment.
* Demonstrated ability to use Microsoft Office suite of products, and project management and reporting tools.
* Excellent records management experience.
Knowledge and Qualifications
* 3+ years recent experience in a similar role within a medium to large organisation with a strong understanding of the nature and role of ICT development, and delivery in a government context.
Criteria
The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters.
Essential criteria
* Demonstrated understanding of the Services required.
* Demonstrated capability and capacity to provide the services.
* Prior experience working in the Australian Government, on large and complex IT systems.
Making an application:
* Most up-to-date CV (In Word Format) tailored to the role.
* Response to selection criteria.
* The details of 2 professional referees (they will only be contacted after interview if successful).
* Salary Expectations.
* Notice Period.
* Clearance Level.
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