Job Summary
As a Retail Sales Consultant, you are passionate about delighting customers through outstanding customer service. You achieve this by providing an exceptional in‐store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Locations
Aitkenvale, Townville, Willows
Responsibilities
* Deliver Exceptional Customer Experiences: help customers find the right products and services to suit their needs, ensuring their time at Telstra is memorable.
* Be the Go‐To Tech Expert: stay up‐to‐date with the latest gadgets and services, offering informed guidance and solutions.
* Achieve and Excel: use consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
* Collaborate and Contribute: work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Benefits
* Salary and remuneration: competitive base pay plus 12% superannuation. Variable remuneration (10%) is rewarded, with the first two months guaranteed while you learn on board; eligibility and calculation are determined by the Variable Remuneration plan's rules.
* Generous discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners.
* Leave options: 16 weeks paid parental leave, the Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and the ability to purchase up to four weeks of additional leave.
* Training & career growth: access over 17,000 learning programs with LinkedIn Learning, plus the Future Ready program designed to build on your skills and prepare for the next step.
* Flexibility: flexible working hours and a supportive approach to parental leave.
* Recognition & rewards: monthly performance rewards and a range of recognition programs to celebrate your success.
* Inclusive culture: a diverse and inclusive team where everyone's unique perspective is valued and respected.
Qualifications
* Great communication skills: natural at connecting with people and making their day better.
* Solution‐oriented approach: think on your feet and tailor solutions for each customer.
* Sales drive: motivated to achieve and exceed sales targets and KPIs.
* Passion for learning: eager to grow and develop skills in a dynamic environment.
* Resilience and positivity: can‐do attitude even when things get busy.
* Customer‐facing experience: previous experience is a plus but not required.
Diversity & Inclusion
We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
Employment Details
Employment type: Permanent. Closing date: 28 June 2026 11:59 pm.
#J-18808-Ljbffr