Start Your Hospitality Career with Us
We are a reputable and family-owned hotel business, committed to delivering exceptional customer experiences. Our hotels feature a range of venues, from bars and restaurants to functions spaces, providing ample opportunities for our staff to develop their skills and advance their careers.
Job Overview
As a key member of our team, you will be responsible for delivering outstanding service to our guests, working closely with colleagues to ensure seamless operations, and contributing to the overall success of our business.
Key Responsibilities
* Provide exceptional customer service, ensuring that every guest feels valued and welcome
* Work collaboratively with other team members to maintain high standards of service and quality
* Assist in maintaining the cleanliness and organization of the workplace, adhering to health and safety guidelines
* Participate in training and development programs to enhance your skills and knowledge
* Contribute to the achievement of sales targets and revenue growth through effective upselling and promotion of services
* Perform other duties as required by management
Requirements
To succeed in this role, you will need:
* A strong passion for delivering exceptional customer service
* Excellent communication and interpersonal skills
* The ability to work effectively in a fast-paced environment
* Basic knowledge of hospitality operations and procedures
* A positive attitude and commitment to teamwork
* Availability to work flexible hours, including weekends and public holidays
Benefits
As a valued member of our team, you can expect:
* A competitive salary and benefits package
* Ongoing training and development opportunities
* A dynamic and supportive work environment
* The opportunity to work with a reputable and family-owned business
* A chance to advance your career and take on new challenges
What We Offer
We offer a range of benefits and incentives to our employees, including:
* Discounts on accommodation and dining at our hotels
* Opportunities for career advancement and professional growth
* A comprehensive employee recognition program
* A diverse and inclusive work environment
* A range of health and wellbeing initiatives
Why Choose Us?
Our business is built on the principles of respect, trust, and integrity, and we strive to create a workplace culture that reflects these values. As an employee of our business, you can expect:
* A safe and supportive work environment
* Equal opportunities for all employees
* Regular feedback and coaching to help you grow and develop
* Recognition and reward for outstanding performance
* A range of employee benefits and perks