We’re on the lookout for an experienced Liability Loss Adjuster who brings strong technical skills, sound judgement, and a practical, professional approach to managing complex claims. You’ll be based in our Sydney office — with the flexibility to work from either North Sydney or Epping — handling a broad portfolio of liability matters with autonomy, support, and the right tools to do the job properly. If you're someone who takes pride in delivering fair, well-reasoned assessments and maintaining strong relationships with all parties, we want to hear from you. Why YDR? We’re YDR – a national firm of Chartered Loss Adjusters with around 85 staff across Australia. Since 1992, we’ve grown steadily and built a strong reputation for delivering fair, thorough outcomes without the drama. In 2024, we were proud to be named Insurance Business Top Insurance Employer — recognition of our commitment to culture, flexibility, and quality. You won’t just be a number here. You’ll be backed by experienced colleagues, solid systems, and leaders who know how to balance high standards with genuine support. What You’ll Be Doing Managing end-to-end liability claims (including public liability, product liability, personal injury, and professional indemnity) Conducting site inspections and detailed factual investigations Reviewing and interpreting policy coverage Preparing clear, concise, and timely technical reports Liaising with insurers, brokers, legal advisors, and insured parties Meeting contractual KPIs and upholding YDR’s technical standards Working collaboratively as part of a supportive national team What’s In It For You Hybrid work model – choose a mix of WFH and office days Choice of office – North Sydney or Epping Competitive salary bonus structure Paid parental leave and birthday leave Milestone bonuses and team recognition Referral bonus program Per diem travel allowance Uniform allowance (optional) Supportive, inclusive team culture Clear career development pathways Reliable systems and dedicated operational support Ongoing training, mentoring, and CPD opportunities Industry networking and event access Employee Assistance Program (EAP) What We’re Looking For 2-5 years' experience handling liability claims (public, product, personal injury, or PI) Strong technical report writing and analysis skills Clear communication and stakeholder management abilities Proven understanding of policy interpretation and application Able to work independently while remaining connected with the broader team ANZIIF, AICLA, or relevant tertiary qualifications (preferred) Able to obtain a national police check Bonus Points For An existing client following Background in law or liability insurance Ready for a change of pace (and place)? If you’re ready for a fresh start in a team that respects your experience and gives you room to thrive, we’d love to hear from you.