You will need to login before you can apply for a job. Customer Manager, Personal Care and Beauty & Wellbeing Aldi, Costco ANZ
Sector: Customer Services, Health and Medical, Social Care and Nursing
Role: Manager
Contract Type: Permanent
Hours: Full Time
Who we are?
On any given day, 2.5 billion people globally use Unilever products to feel good, look good and get more out of life. Many of our brands are well-known, household staples including Dove, Rexona, Lynx, Vaseline, OMO/Persil, Surf, TRESemmé, Continental, Ben & Jerry's and Streets.
We have a long tradition of being a progressive, responsible business. In 2022 Unilever Australia & New Zealand became a Certified B Corporation (B Corp), joining a growing network of organisations committed to a stronger, more inclusive, equitable and regenerative economy for all.
A job at Unilever is a career made by you, with development opportunities, benefits and a working culture that embraces diversity and is pioneering flexibility.
Job Summary
We are looking for an exceptional Customer Manager, Personal Care and Beauty & Wellbeing Aldi, Costco ANZ who will lead and grow strategic partnerships with the shopper mission at heart, collaborating both internally (CSP, Marketing, Supply Chain) and externally (Category Managers, Promotions Managers). You will own the delivery of Turnover, Customer Profitability, Market Winning Share and TTS budgets for your customer and category.
Role Responsibilities:
* Owns the media and promotional budget end-to-end and works with the Digital Marketing, Media & dCommerce experts to curate a bespoke plan that includes differentiation through seasonal events and best-in-class launches.
* Leads execution of the Joint Business Plan (JBP), ensuring that it is optimized based on the changing nature of the retail landscape.
* Leads range reviews working in collaboration with the CSP and Digital teams.
* Own the short-term volume and spend forecast aligned to S&OP process for allocated categories.
What you will need to succeed
Experience & Qualifications
* 3+ years of business experience, preferably cross-functional
* FMCG experience
* Strong customer-facing experience and proven track record
Skills
* Collaborates with CSP team to enable and support the right category growth management approach.
* Demonstrated commercial strategy through analysing customer JBP for improvements.
* Deeply understands their customer and builds strong relationships that align key Unilever and customer stakeholders.
* Is data literate, able to analyse data to make better decisions.
* Understands how to execute with excellence with the customer.
* Proficient in negotiating complex agreements and resolving conflicts.
* Knows how to use the right questions to understand the customer's challenges and needs.
Leadership
* You are energized by delivering fantastic results and are an example to others.
* You are responsible for your own wellbeing and delivering high standards of work.
What awaits you at Unilever?
The core of Unilever's culture is captured as Human, Purposeful, Accountable. You will be joining a dynamic, flexible, and inspiring work environment that values your wellbeing and celebrates your success.
This is your opportunity to be part of a purpose-led business and a global community where you can progress your career both locally and internationally.
Unilever embraces diversity and encourages applicants from all walks of life!
We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. Should you require additional information or reasonable adjustments, please contact .
Company
Be part of the most successful purpose-led business in the world. Have the opportunity to see the true impact that you're having in the work you do.
Be a force for good. Unleash your curiosity and pioneering spirit to make our business win and grow.
Our policies & flexible working
At Unilever, we have a range of market-leading, family-friendly and flexible working policies, which enable our employees to balance their day-to-day responsibilities.
* Agile working, allowing employees to work remotely and flex their own hours.
* Flexible working arrangements including part-time and job share opportunities.
* Enhanced leave policies for maternity and shared parental leave.
* Practical support including nursery benefits and back-up care for parents.
* A constant focus on wellbeing for employees.
Our ambition: unlocking talent through disability inclusion
Removing the barriers facing people living with disability is a priority for our business.
In 2018, we set ourselves global commitments to achieve by 2025:
* To be the number one employer of choice for people with disabilities.
* To increase the number of employees with disabilities to 5% of our total workforce.