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Effective client relationship strategist

Williamstown
beBeeDirector
Posted: 10 July
Offer description

Global Account Director Opportunity

Buzz is a leading global design company that creates signature moments for travel. For two decades, we have partnered with world-leading airlines to reimagine travel with innovative product experiences.

We foster meaningful partnerships that benefit all parties. Our creations become iconic collaborations and keepsakes spanning luxury amenities, skincare, textiles, sleepwear, tabletop and service ware, tech, audio, and children's products.


Key Responsibilities

This exciting position is within our Client Service Team, reporting to a Regional Client Service Director. You will be responsible for maintaining and expanding relationships with high-level clients within major Asian airlines.

You will oversee product refreshes and aesthetic updates during the lifecycle of typical airline contracts, which last 2-3 years. Regular travel will be required.


Requirements

* Experience managing high-value accounts, preferably with knowledge of product development in airline or wholesale retail sectors.
* A proven track record of revenue growth and repeat business through effective client relationship management.
* Fluency in Mandarin is essential for managing the Asian client portfolio effectively.
* Strong analytical skills to develop sales strategies and plans.
* Experience leading cross-functional teams to meet deadlines and deliver results.
* Proficiency with CRM and project management tools like Smartsheet and Salesforce, along with advanced MS Office skills.
* Knowledge of the airline industry is advantageous—either through direct industry experience or selling into this sector.


Our Culture

We inspire discovery through our dynamic approach. Our vibrant culture is evident from the moment you enter our office, especially in our Buzz Café, where breakfast and lunch are provided daily, along with snacks, drinks, and endless coffee.

Our team is creative, passionate, boundary-pushing, and thrives on challenges. We believe in trusting each other's expertise to achieve outstanding results.

Our innovative spirit and unique flair are what make us special. We offer generous employee benefits, including rewards, paid parental leave, and birthday leave.

Our culture is deeply values-driven, fostering a welcoming and energetic workplace.

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