As a skilled technician, you will be responsible for installing and supporting high-end Print Production equipment and ancillary products with associated software & services solutions to our valuable customer base.
About the Role
This position is ideal for an individual who possesses strong technical aptitude, troubleshooting skills and a professional approach in dealing with customers. The successful candidate will work within a team of dedicated technicians and report directly to the Service Delivery Manager.
To succeed in this role, you will need excellent communication and interpersonal skills, as well as the ability to learn and apply new skills in a dynamic environment that fosters continuous employee development.
* Key Responsibilities:
* Installation and support of Print Production equipment and ancillary products
* Providing outstanding service and support to our valuable customer base
* Ensuring customer satisfaction through on-site Corrective and Preventative maintenance
* Collaborating with the WA Service Team to achieve business objectives
Essential Requirements
* A strong mechanical/electrical aptitude
* Excellent verbal and written communication skills
* Strong customer service skills
* Ability to work autonomously while maintaining open communication with the team
* A proven track record of excellent customer service
* Australian citizenship
* Ability to undergo Police Check and obtain AGSVA clearance
Why Choose This Role?
This role offers a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are committed to diversity and inclusion, and our progressive policies enable our people to balance work and life responsibilities.
We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply. If you require any adjustments/assistance during the recruitment process, please reach out to us.
This is an exciting opportunity to thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Every day at our organization is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.