We are seeking a highly skilled and experienced Installation Technician to join our team.
Job Description
The primary responsibility of this role is to perform installations, maintenance, and repairs of communication systems in harsh industrial environments. This involves working at heights, in remote areas, and on customer premises.
The successful candidate will have excellent technical skills, attention to detail, and the ability to work independently with minimal supervision.
This is a service and support role that requires both remote and onsite tasks, as well as workshop-based activities.
A key aspect of this position is ensuring a culture and practice of safety compliance on all sites and offices.
The ideal candidate will be able to work effectively in a team environment, communicate clearly with colleagues and customers, and demonstrate a positive attitude towards delivering customer satisfaction.
Required Skills and Qualifications
* Safety:
o Evaluate potential hazards and develop strategies to mitigate risks.
o Conduct regular safety audits and implement corrective actions.
o Maintain a clean, safe, and unobstructed work area.
* Customer Service:
o Provide exceptional customer service by responding promptly to queries and concerns.
o Demonstrate a high level of focus on delivering customer satisfaction.
o Develop strong relationships with customers through effective communication and problem-solving.
* Technical Management:
o Install, maintain, and repair communication systems according to manufacturer specifications.
o Assist higher-level technicians on technical tasks as required.
o Utilize basic hand tools, Microsoft software, and other equipment to perform job duties.
Benefits
As an employee of our organization, you can expect:
* Above award wages.
* Ongoing technical training and professional development opportunities.
* A supportive team culture with experienced leaders.
* Discounts on health insurance, groceries, travel, and more.
* EAP access and a wellbeing hub for your health and balance.
* Free on-site parking at our office.
Others
Please note that you must be based in the Gladstone region or willing to relocate, and hold full Australian working rights.