About the Role
This is a dual role blending Executive Assistant support with client service coordination.
You'll work closely with the Managing Director and Director, managing diaries, coordinating business operations, and ensuring the business runs efficiently.
At the same time, you'll be the key contact for clients, guiding them through the property journey and ensuring the settlement process runs smoothly.
This position has become available as the current team member, who has successfully managed the role for the past five years, is heading off to start a family and will not be returning.
Key Responsibilities
Provide high-level executive support to the Managing Director and Director, including diary and meeting management
Act as the main client contact, onboarding clients and guiding them through to settlement
Liaise with brokers, accountants, referral partners, and internal teams to track client progress
Conduct welcome calls, issue updates, and coordinate communication between clients and stakeholders
Prepare reports, track stats, and support weekly meetings
Assist with onboarding of contractors and employees, contracts, and systems setup
Organise sales packs, client meetings, and general office requirements
Manage phone calls, supplier needs, and ad hoc administrative tasks
Support the Directors with projects and day-to-day business operations
About You
MUST have a real estate background with a strong understanding of the property & settlement process
Experience in a Client Services, Executive Assistant, or Operations role
Exceptional organisational skills with the ability to manage competing priorities
Excellent communication and relationship-building skills
Proactive, solutions-focused, and thrives in a fast-paced environment
Confident working closely with senior leadership
What's on Offer
Competitive salary: $90,000 – $110,000 + bonuses
Step into a stable role with a strong foundation, left by someone who has been with the business for 5 years
Work closely with industry-leading Directors in a high-profile business
Join a agile and supportive team during an exciting growth phase
Be at the heart of the client journey and business operations
Career development opportunities in a business that's scaling rapidly
Apply today:
in strict confidence to Virginia Brookes (Director) on 0413 564 190
or click "apply now"
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📌 Client Services Manager
🏢 Resolver Recruitment
📍 New South Wales