About this Role
We are looking for a highly skilled CRM MarTech Manager to execute our CRM strategies. This individual will play a critical role in executing business requirements from conception through implementation.
As a key member of the CRM team, the CRM MarTech Manager will collaborate closely with marketing, product, data, growth and tech teams to drive meaningful engagements.
Main Responsibilities:
* Collaborate with stakeholders to define CRM strategies that enhance customer experience and retention.
* Analyse customer data and insights to inform campaigns and initiatives.
* Oversee project development from start to completion.
* Interface with development teams to estimate work efforts, define milestones and manage resources.
* Liaise with cross-functional stakeholders to ensure thorough scoping of technical requirements and timely-delivery of projects.
* Communicate project status, potential bottlenecks, and key deliverables to both internal and external stakeholders effectively.
* Maintain relevant project documentation to ensure timely delivery and project milestones.