Description POSITION SUMMARY Are you curious, outgoing and warm? If so, Pier One Sydney Harbor is looking for you to join our team! We believe in the power of personality and style to deliver mind-blowing service to our guests, rather than following a standard hotel script. Whether you are an experienced industry professional or a newcomer eager to learn and grow, our pier presents endless opportunities for motivated and skilled individuals. Located under the iconic Sydney Harbor Bridge, our five-star hotel boasts 189 premium rooms and suites, offering a truly luxurious experience on the vibrant heritage waterfront pier. Pier One Sydney Harbor is not just a workplace; it's a place where you can showcase your talents and make a real impact on our guests' experience. We work every day to elevate our associate’s experience. Some of your Key Responsibilities: Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. This also includes helping with guest requests and luggage. Cash handling, confidentiality and driving the Marriott Bonvoy Members program. Benefits, Perks & Rewards: Free delicious duty meals including one barista coffee a day! Amazing water views in a unique location, just under the Harbor Bridge with glimpses of the Opera House. Numerous activations and events to connect with your colleagues. Free In-house laundry for all your work clothes. Exclusive associate discounts on food and beverage and hotel rooms (including all properties within Marriott International) for you, your family and friends. Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International. Genuine care for associates physical, emotional and financial wellbeing through our employee assistance program. What we value for this role: Education: High school diploma or G.E.D. equivalent. You’ll think outside the box and have an open-minded personality. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.