A Contact Centre Professional is a vital role within our organization. As a key member of the team, this position involves responding to customer inquiries across multiple channels and maintaining exceptional service standards.
Key responsibilities will include:
* Providing timely and effective customer support through various communication channels
* Maintaining accurate records and ensuring data integrity throughout the organization
* Collaborating with internal teams to drive performance and achieve targets
This position requires in-office attendance and is ideal for individuals residing in or near Dubbo who possess excellent communication skills, strong administrative capabilities, and experience in customer service and computer systems.