About AutoGrab
AutoGrab is on a mission to reshape the automotive industry with data-driven, intelligent technology. Backed by leading investors and trusted by major OEMs, marketplaces, and dealer groups, we're building the infrastructure powering the future of vehicle trading.
We've been recognised in the
AFR Fast Starters
,
LinkedIn Top 25 Start-ups
, and
Deloitte Tech Fast 50
, reflecting our rapid growth, strong market demand, and focus on execution.
As we continue to scale across Australia, we're looking for an
Account Manager
to own and grow our NSW dealer portfolio from our Sydney office.
About the Role
As the
Account Manager – QLD
, you'll be responsible for the success, retention, and growth of AutoGrab's dealer customers across New South Wales.
This is a hands-on role that combines relationship management, commercial ownership, training, and proactive account development. You'll work closely with the State Manager and broader commercial team to ensure dealers are enabled, engaged, and consistently extracting value from AutoGrab's platform.
This role is ideal for someone who is structured, commercially minded, and confident working directly with dealer principals, sales managers, and buying teams — and who enjoys being out in the market building relationships.
Key Responsibilities
* Own day-to-day account management and retention across a NSW dealer portfolio
* Onboard new customers as assigned and ensure a strong early experience
* Deliver product training and ongoing coaching to drive adoption and usage
* Identify and execute upsell opportunities within your portfolio
* Review account health and usage weekly, escalating risks early
* Maintain accurate CRM records, structured visit schedules, and account notes
* Travel regionally within NSW as required
* Contribute to sales, customer, and squad meetings to share insights and improve execution
About You
* Experience in account management, customer success, or a commercial client-facing role (automotive and/or SaaS experience highly regarded)
* Strong relationship-building skills with the confidence to engage senior dealer stakeholders
* Commercially minded — able to identify growth opportunities and drive account expansion
* Highly organised with strong territory management, calendar discipline, and CRM hygiene
* Comfortable working autonomously while being accountable to clear KPIs
* Willingness to travel across NSW as needed
Why Join AutoGrab?
* Join a high-growth, purpose-driven automotive technology company
* Own a meaningful portfolio with real commercial impact
* Clear expectations, structure, and support from an experienced leadership team
* Collaborative culture with strong opportunities for development and progression
* Sydney-based role with exposure to dealers across NSW