Job Title: Client Support Coordinator
This is a full-time, in-person role based in Camberwell. You'll coordinate day-to-day operations and scheduling, while also providing direct client support.
Key Responsibilities:
* Provide administrative and scheduling support to the Directors.
* Coordinate staff and client appointments, ensuring smooth daily operations.
* Maintain client records, reports, and onboarding documentation.
* Conduct in-home and community visits to provide social and practical assistance to clients.
* Provide companionship, transport to appointments, and concierge-style help.
* Provide basic personal care assistance, including household tasks as required.
* Identify ways to improve efficiency and communication across the business.
* Support and mentor other staff when required.
Required Skills and Qualifications:
* Experience in administration, operations, or personal assistance (2+ years).
* Previous experience in aged care, community support, or similar (desirable).
* Excellent organisation and communication skills.
* Professional, compassionate, and adaptable nature.
* Confident using Microsoft Office and scheduling or rostering apps.
* Current driver's licence and reliable, insured vehicle.
What We Offer:
* Varied, meaningful work.
* Supportive team culture and hands-on Directors.
* Opportunities to grow with a respected boutique business.
* Training and professional development.