Job Title: Store Operations Manager
We're seeking a highly skilled and motivated individual to join our team as a Store Operations Manager. As a key member of the store leadership team, you'll be responsible for driving sales and KPIs, coaching and mentoring staff, and delivering exceptional customer service.
About the Role:
* Lead and develop a high-performing team to achieve business objectives and maintain store standards.
* Maintain accurate records and reports, including sales data, stock levels, and employee performance.
* Develop and implement action plans to improve sales performance, reduce shrinkage, and enhance customer satisfaction.
* Promote a positive and inclusive store culture that encourages teamwork, innovation, and growth.
Key Responsibilities:
* Drive sales and revenue growth through effective visual merchandising, product placement, and promotional activities.
* Monitor and analyze sales performance, identifying opportunities for improvement and implementing corrective actions.
* Cultivate strong relationships with employees, providing coaching, training, and development opportunities to enhance their skills and confidence.
* Oversee inventory management, ensuring accurate stock levels, efficient stockroom operations, and minimizing stock loss.
* Foster a customer-centric environment, delivering exceptional service and ensuring customer satisfaction.
Benefits:
* A competitive salary and benefits package.
* Ongoing training and development opportunities.
* A dynamic and supportive work environment.