Job Overview
The Senior Automotive Operations Manager is a key position responsible for leading the service department of a retail store. This role involves delivering exceptional customer service, overseeing vehicle inspections, and making comprehensive recommendations to customers.
This individual will lead a team of technicians in maintaining high-quality service standards, ensuring that all vehicles are thoroughly inspected and repaired efficiently. The successful candidate must have strong leadership skills and be able to train and manage a team effectively.
Key Responsibilities:
* Provide exceptional customer service and follow up with customers on services requested.
* Oversee complete vehicle inspections and make comprehensive recommendations to customers.
* Lead and manage a team of technicians to maintain high-quality service standards.
* Supervise the inspection, diagnosis, and repair of domestic, European, and Asian cars and light trucks.
* Maintain inventory counts and ensure the overall cleanliness and organization of the facility.
Requirements:
* A minimum of 2 years of experience as a store or service manager in the automotive industry.
* General automotive knowledge and strong leadership ability.
* Ability to work a flexible retail schedule including weekends, evenings, and holidays.
Benefits
This role offers a unique opportunity to grow your career in the automotive industry while working in a fast-paced environment. As a Senior Automotive Operations Manager, you will have the chance to develop your leadership skills and contribute to the success of the team.
About Us
We are committed to providing our customers with exceptional service and quality products. If you are a motivated and results-driven individual who is passionate about the automotive industry, we encourage you to apply for this exciting opportunity.