About the role
Our Retail Assistants, known at Metalflex as Trade Counter Assistants, are part of the Trade Counter team in Traralgon. You’ll help engineers, project managers and other tradespeople access the products they need to maintain essential services, as well as undertake other tasks that keep customers happy and the branch running smoothly.
Responsibilities
- Providing customer service and information about products
- Providing quotes both in person and over the phone
- Undertaking pick packing, warehouse tasks and stock control activities
- Helping keep the branch tidy and safe
- Making occasional deliveries to customers using a company vehicle
What we’re looking for
- Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
- Can pick orders, maintain shop floor displays and ensure information provided is accurate
- Can use a computer and is happy to learn new systems
- Has a clean valid driver’s licence and is open to working various shifts, including weekends
- Wants to develop their career - either locally, within our network or head office
Our perks and benefits
- Performance based bonuses
- Flexibility around shifts
- Paid annual leave
- Continuous learning and development programs to support your career goals
- Generous discounts for those looking to renovate their bathroom or kitchen
- Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
- Paid parental leave
What happens next
After submitting your application, you’ll be invited to participate in a brief chat interview. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It’s best to complete it within 24 hours. You can take it at your own pace and pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths.
Please check your junk or spam folder if you don’t see the invitation in your inbox. At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at (emailprotected), and our team will be in touch.
About Reece Group
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.
Reece is a place where people make a real difference. We value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.
About the business
The Reece business began in 1919 when Harold Joseph Reece commenced selling hardware products from the back of his truck. Today, Reece is a major public company and Australia\'s most successful supplier of plumbing and bathroom products. We have over 450 stores across Australia with over 4,000 staff and thousands of products.
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