Job Overview:
We are seeking a dedicated professional to provide exceptional customer experience and technical support for meetings and events.
This role involves maintaining AV equipment, responding to client support calls and emails, and coordinating with technical teams to resolve incidents.
Key Responsibilities:
* Deliver premium customer service and audio-visual support for meetings and events
* Maintain and troubleshoot AV equipment
* Respond promptly to client support calls and emails
* Coordinate with technical teams to respond to incidents
Requirements:
The ideal candidate will have experience with AV integration, video conferencing, and TCP/IP knowledge. They should possess strong leadership skills, excellent communication abilities, and the capacity to work in a high-pressure environment.
What We Offer:
A dynamic and supportive work environment that fosters growth and development.