Job Description
At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences.
Your Role Will Include
1. Team up with fellow managers to train, lead, coach and inspire your crew while keeping the energy high on every shift
2. Champion a \"customer-first\" mindset by delivering standout service to both new faces and regular guests
3. Maintaining high quality food safety, cash handling, cleaning and stock control
4. Be a proud ambassador of GYG by making sure all crew members live and breathe our values, policies and procedures
5. Communicate clearly and confidently with the restaurant team to keep everyone aligned
6. Be hands‐on with managing labour and COGS to help drive a successful, profitable store
7. Oversee deliveries like a pro, ensuring orders are accurate and match invoices
We appreciate diverse experience, but specifically, we are looking for candidates who have:
8. Leadership or supervisory experience in a fast-paced environment
9. A track record of providing outstanding customer service
10. Completed or willingness to complete Food Safety Supervisor certificate
11. Completed or willingness to undertake Responsible Service of Alcohol course
Benefits Of Working With GYG
So much! Check out some of the benefits below:
12. Fair pay in line with the Fast‐Food Industry Award
13. Flexible rosters and employment stability
14. Free and comfortable GYG uniforms and exclusive merch
15. Discounted GYG meals
16. Comprehensive training and support to set you up for success
17. Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
18. An uncapped referral program! Bring your mates and earn $200 per successful referral
19. Team building activities and regular crew competitions
20. Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
21. We've got your back with Sonder – a comprehensive employee assistance program, here to support you and your family
22. The chance to join our Hola Central team or become a Franchisee!
Click the \"I'm Interested\" button to express your interest in joining our team!
We're committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.
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