Full time Medical Secretary - Specialist Practice
Receptionist – Full Time
Busy Orthopaedic Practice
We are seeking a friendly, highly organised, and proactive Medical Secretary to join our dynamic orthopaedic practice on a full-time basis. This is a fast-paced, rewarding role that plays a key part in ensuring our patients and clinicians receive exceptional support.
Key Responsibilities:
* Serve as the first point of contact for patients, GPs, and other specialists, providing excellent customer service and communication.
* Coordinate and manage clinic appointments and theatre bookings.
* Handle referral management, ensuring all paperwork and electronic records are accurate and up-to-date.
* Support the day-to-day running of busy clinics and liaise with our internal and external stakeholders.
* Prioritise multiple competing tasks effectively and remain calm under pressure.
* Uphold our practice’s professional and caring ethos at all times.
Skills and Attributes:
* Exceptional interpersonal and communication skills, with a friendly and professional demeanour.
* Proven ability to multitask, prioritise, and adapt in a busy environment.
* Experience in a medical practice, ideally within a specialist setting, is advantageous.
* High attention to detail and commitment to providing outstanding service.
* Proficiency with medical practice management software is desirable.
If you thrive in a busy healthcare environment and want to join a supportive team that values professionalism and patient care, we’d love to hear from you!
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Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a medical receptionist?
* Which of the following medical practice management software do you have experience with?
* Do you have experience in administration?
* Do you have customer service experience?
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