Governance Support Officer
This role is part of the Governance team.
About the Role
* The successful candidate will manage information access requests under the Government Information (Public Access) Act 2009 and other relevant legislation.
* They will provide high-level customer service, support governance processes, and ensure accurate record keeping within a busy office environment.
Your Key Responsibilities
* Deliver exceptional customer service by assisting with formal and informal information access requests.
* Efficiently process applications in line with Council policies and legislative requirements.
* Provide advice and support to staff on GIPA and governance matters.
Required Qualifications, Skills & Experience
* Completed or currently undertaking tertiary qualifications in business administration, government, law, or related fields OR minimum 2 years' relevant experience.
* Experience processing applications under the GIPA Act or related legislation.
* Experience applying records management principles in a busy office environment with competing priorities.
Benefits
This role offers a chance to work in a dynamic Governance team and contribute to the delivery of excellent customer service.
What We're Looking For
* A motivated individual who is passionate about providing exceptional customer service.
* An organised person with strong communication skills.