Service Delivery Leadership Opportunity
We are seeking an exceptional Service Delivery Manager to lead our teams in Brisbane.
This is a rare opportunity for you to shape your role and be generously rewarded on success when you showcase your considerable experience and skill across:
* Client Service: Providing high-quality service that meets client needs and expectations.
* Team Management: Building loyal, skilled, and committed teams with the capacity and capability to deliver outstanding results.
* Operations: Identifying efficiencies across departments, leading compliance and risk management improvements, managing budgets, relationships, and resources.
* Industry Knowledge: Demonstrating deep working knowledge of the contemporary Australian disability (NDIS) and aged care at home sectors.
* Business Development: Building and delivering the Charter Care Service vision and experience through innovative marketing initiatives.
Mandatory requirements include:
* Demonstrated skills and leadership experience within the NDIS sector (min 5 years).
* Experience implementing and reporting on Behaviour Support Plans.
* Blue & Yellow cards.
* National Police Check (within six months).
* Full, clean, Driver's License & access to a reliable vehicle.
* Relevant tertiary qualifications.
You can expect to negotiate a generous salary package including tools of trade.
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Your application will include the following questions:
* How many years' experience do you have as a service manager?
* How many years of people management experience do you have?
* Do you have a current Police Check (National Police Certificate) for employment?
* Which of the following statements best describes your right to work in Australia?
* Do you have customer service experience?
* Do you have a current Working With Children (WWC) Check?
* Do you have a current NDIS Worker Screening Check?
* Do you have a current Australian driver's licence?