Location: Sydney
Role: Principal Solution Architect
About the role:
As Program Principal Solution Architect, you will be the expert authority on all technical discovery, design, development and legacy system decommissioning matters for a new flagship digital platform (CRM / BPM).
This role will also oversee other lead solution architects across multiple projects and squads.
In conjunction with the Principal Program and Product Managers, this critical and exciting role will also take on risk management and technical resourcing responsibilities.
*Key responsibilities*
* Define and maintain solution architecture, recommend legacy replacements, support funding and reporting.
* Design data models, integration patterns, and ensure security, scalability, and alignment with enterprise standards.
* Build and lead architects/engineers, drive delivery velocity, foster high‑performing, self‑organising teams.
* Identify risks, enforce standards, oversee testing, embed privacy, security, and reliability in design/build.
* Act as technical liaison, oversee vendors, and clearly communicate architectural decisions and trade‑offs.
* Lead go‑live planning, data migration, and legacy system decommissioning.
* Establish post‑go‑live support model ensuring readiness, continuity, and ownership.
Required skills and experience:
To be successful in this role you will demonstrate:
* Proven expertise in
CRM (Salesforce)
and
BPM products
, with strong knowledge of
MuleSoft
,
Drupal
, and related ecosystem technologies.
* Solid understanding of
AI and workflow automation
trends and applications.
* Extensive experience in
enterprise architecture
and solution discovery within large, complex organisations.
* Track record of delivering
new platform builds, application implementations, and system cutovers
.
* Demonstrated ability to
set up and lead digital squads
, including engineers, with strong documentation, communication, and cross‑functional collaboration skills.
* Outcome‑focused work style, with commitment to
speed, flexibility, and quality
in deliverables under minimal supervision.
* Familiarity with, or ability to quickly adapt to,
NSW Government standards and practices
.
Next steps:
Does this sound like you? If you have the skills and experience, we're looking for please click 'Apply Now', or please send your updated CV to Alternatively please call for a confidential discussion about the role.