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It infrastructures service manager

Brisbane
beBeeInfrastructurespecialist
Infrastructure
Posted: 4 September
Offer description

Job Overview:

This is a senior-level role focused on the development and implementation of IT infrastructure solutions that meet business requirements.


About the Job:

* We are seeking an experienced IT professional to lead our Infrastructure Services team, responsible for managing and maintaining our on-premises and cloud-based systems.

Main Responsibilities:

1. Infrastructure Management: Oversee the operation of servers, networks, storage, backups, and data centres, ensuring smooth functioning and optimal performance.
2. System Upgrades and Maintenance: Plan, execute, and oversee upgrades, maintenance, and overall system lifecycle to minimize downtime and improve efficiency.
3. Team Leadership: Lead and support the ICT Infrastructure team by allocating workloads, mentoring staff, and encouraging professional growth and development.
4. Project Delivery: Sponsor and provide technical leadership for infrastructure projects from planning to completion, ensuring timely delivery, budget adherence, and alignment with business objectives.
5. Security and Compliance: Collaborate with the Cyber Security team to identify and address potential security risks in our infrastructure, systems, and processes.
6. Incident Resolution: Serve as the escalation point for complex technical issues, ensuring prompt resolution and thorough root cause analysis.
7. Vendor Relationship Management: Manage vendor relationships, contracts, and services agreements to ensure optimal value and service delivery.
8. Asset Management: Maintain accurate records of infrastructure assets and explore opportunities to reduce costs and enhance long-term planning.
9. Strategic Input: Contribute to the development of ICT strategy by identifying trends and recommending new technologies that enhance performance, efficiency, or scalability.

You will be successful in this role if you have:

* A strong foundation in IT infrastructure, with at least 7 years of experience in systems administration supported by a relevant degree.
* Technical proficiency in managing both on-premises and cloud-based systems, particularly Microsoft Windows Server, SQL Server, and Red Hat Linux.
* Familiarity with virtualisation (VMware, Hyper-V), backup and disaster recovery (Veeam, Azure Site Recovery), and monitoring tools (PRTG, Solar Winds, Splunk).
* Experience managing large Microsoft 365 and Azure environments would be advantageous.
* Strong leadership capabilities, including team development, project oversight, vendor management, and strategic input.
* The ideal candidate is proactive, detail-oriented, and adaptable, with excellent communication and problem-solving skills.

About Us:

Ours is a family-owned business created by the Besnier Family in 1933. We are an equal opportunity employer and encourage applications from people regardless of gender, ethnicity, religious beliefs, or ability.

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