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Event planner and customer service expert

Perth
beBeeSales
Customer Services agent
Posted: 30 July
Offer description

As an Event Sales and Administration professional, you will be part of a dynamic team that prides itself on delivering seamless and stress-free experiences for clients and their guests.


About the Role

The ideal candidate is a confident problem-solver who enjoys helping others while taking charge of their own activities and achieving results. You must have excellent communication skills, a strong grasp of various technologies, and a passion for customer service.

* You will plan events by recommending the perfect mix of inflatables, rides, and games to match client needs.
* You will drive sales through proactive outreach, phone calls, emails, and messages to engage new potential clients.
* You will manage customer relationships using CRM platforms, ensuring accurate tracking of leads, conversations, bookings, and client information.
* You will assist with event support, preparing event run sheets, confirmations, and smooth handovers to operations teams.
* You will provide exceptional customer service, responding to emails, calls, and inquiries quickly and professionally.


About Us

We are a leading provider of bouncy castle hire services in Perth, Australia. With over 11,500 inflatables set up successfully since 2014, we pride ourselves on safety, staff training, and attention to detail.


What We Offer

We provide a competitive hourly rate and a dynamic team environment. Our company prioritizes safety, customer care, and quality relationships.


Requirements

To apply for this role, you must meet the following criteria:

* You must have minimum 2 years' experience in sales and administration roles.
* You must have strong organizational and multitasking abilities, with good attention to detail.
* You must have high proficiency in Microsoft Office Suite, Google Drive, booking or scheduling platforms, and CRM platforms.
* You must have excellent verbal and written communication skills.
* You must be able to work well under pressure and handle multiple priorities.

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