Role Overview
This multi-skilled position is responsible for a range of key operational and administrative responsibilities at Council's venues including event and function support, building and equipment maintenance, technical support, as well as assisting with event planning and bookings. Overall, this position is pivotal in providing operational consistency across day-to-day operations and the effective delivery of events and activities in Council's venues.
Remuneration and Benefits
* Competitive annual salary commencing at $82,559, plus up to 14% superannuation
* Great range of additional benefits, including health & wellness programs, salary sacrifice options, salary packaging arrangements and a fortnightly RDO
* Nine day fortnight; Fitness Passport with subsidised gym access; long service leave after seven years; employee assistance program
About the Region
Gympie is at the heart of a rapidly expanding region which stretches from rural valleys in our western reaches to the Cooloola Coast. Bordering Noosa and Fraser Coast Local Government areas, we are uniquely positioned to grow whilst retaining our country charm. Our region includes local festivals such as the Gympie Music Muster. For someone seeking a high quality of life, with pristine natural areas and spectacular beaches, all within reach of Noosa, the Sunshine Coast and Brisbane, this is a unique opportunity.
Closing Date
Closing Date: Sunday 19th April AEST. No late applications will be accepted. Only applications received via Council's online system will be considered. Unsolicited applications from agencies will not be considered.
Role Details
Role Overview: This multi-skilled position is responsible for a range of key operational and administrative responsibilities at Council's venues including event and function support, building and equipment maintenance, technical support, and assisting with event planning and bookings.
Essential Knowledge & Skills
* Experience in venue operations, events or hospitality
* Demonstrated experience in the operation of technical equipment including sound, lighting, audio visual, or staging
* Knowledge of building and equipment maintenance with demonstrated experience in facility operations and cleaning requirements
* Well-developed oral and written communication and interpersonal skills
* Strong customer service focus with the ability to be flexible and problem-solve under pressure
* Ability to work within a small team and also autonomously to meet targets/goals
* Ability to operate within venue policies and Work Health and Safety obligations
* Digital literacy and ability to work with Microsoft Office, venue management software, bar management software and ticketing platforms
* First Aid Certificate
* Responsible Service of Alcohol
* Queensland Blue Card for working with children and young people
* Queensland C Class driver's licence (current and maintained)
* RIIWHS204D – Work safely at heights (or ability to obtain)
* RIIHAN301E – Operate elevating work platform (or ability to obtain)
Essential Requirements
* Provide high quality customer service to external and internal stakeholders
* Provide high quality support for day-to-day venue operations and events, ensuring small-scale events and venue requirements are well planned, communicated and carried out to a high standard
* Identify and facilitate venue and equipment maintenance in a timely manner; ensure venues are maintained and cleaned to a very high standard and are safe and fit-for-purpose
* Provide high quality support services for events, activities and functions, including pre-event liaison, venue tours, inductions and orientations, event planning, setup, basic technical support, bar operations, Front of House, ushering, troubleshooting, and post-event pack ups as required
* Carry out administrative tasks and maintain records related to events using Vend, Artifax, Microsoft Office, Ticketsearch and other systems
* Ensure production, catering and cleaning supplies are stocked and recorded
* Facilitate bar operations, order bar supplies, and maintain stock takes of alcohol
* Facilitate catering services for meetings and events and ensure invoices are paid promptly
* Act as Chief Fire Warden to ensure safe evacuation in emergencies
* Act as First Aid Officer when required
* Provide venue support and logistics for Evacuation Centre arrangements as required
* Other duties as required within the scope of the position
Position Description
For a full position description containing essential and desirable criteria, please click here.
Who to Contact
For information regarding the requirements of this role, please contact Council's Coordinator Arts, Community & Culture, Carly O'Neill on 07 5481 0764 or email. For assistance lodging your application using Council's online system, please contact Council's Officer Recruitment, Sue Rossi on 07-5481 0971 or email
What we offer
* Nine day fortnight
* Access to employee health and well-being programs
* Fitness Passport: subsidised gym access for you and your family
* Long service leave after seven years
* Generous superannuation scheme of up to 14%
* Salary sacrificing and salary packaging arrangements
* Employee assistance program with free confidential counselling
Our Values
* Accountability
* Communication
* Customer Service Focused
* Integrity
* Teamwork and Collaboration
Our Process
Successful applicants will be required to undertake checks such as skills, qualifications, references, medical and national police checks.
Keen to apply?
Follow the instructions in the position description: download and review, complete the online form, attach your resume and licences, then submit. Applications close on Sunday 19th April AEST. No late applications accepted. Only applications via Council's online system will be considered. Equal Opportunity statement applies.
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