Customer Support Specialist
This role is focused on delivering high-quality telehealth care management services to older Australians.
* Deliver exceptional customer support through phone or video calls, ensuring a positive experience for our clients.
* Collaborate with the team to achieve excellent customer outcomes and build strong relationships with customers and their families.
Key Responsibilities:
We are seeking an experienced individual who can demonstrate the following skills:
* Strong communication and interpersonal skills to effectively interact with customers and colleagues.
* Able to work collaboratively in a team environment to achieve shared goals.
* Excellent problem-solving skills to address customer concerns and provide solutions.
Benefits:
This role offers a range of benefits, including:
* Ongoing training and development opportunities to enhance your skills and knowledge.
* A supportive and inclusive work environment that encourages collaboration and open communication.
* The chance to make a real difference in the lives of our customers and their families.
About This Role:
This is a challenging yet rewarding role that requires a unique blend of technical and interpersonal skills. If you are passionate about delivering exceptional customer service and working collaboratively as part of a team, we would love to hear from you.