Our organisation is seeking a highly skilled Patient Services Coordinator to join our team. This exciting role offers the opportunity to work in a dynamic and fast-paced environment, providing administrative support to patients and healthcare professionals.
In this role, you will be responsible for:
* Greeting and directing visitors to their destinations in a timely and courteous manner
* Coordinating patient admissions to day surgery and Oncology Unit, ensuring seamless transitions and efficient processes
* Preparing documents and managing patient bookings with attention to detail and accuracy
* Liaising with multidisciplinary teams via telephone and email, providing exceptional customer service and support
To be successful in this role, you will need:
* Excellent communication skills, both written and verbal, with the ability to communicate effectively with patients, staff, and external agencies
* Impeccable personal presentation, with a professional demeanor and positive attitude
* Strong organisational skills, with the ability to prioritise tasks, manage time effectively, and meet deadlines
* Proficiency in Microsoft Office Suite, with experience in Word, Excel, and Outlook
* Knowledge of customer service principles, with a focus on delivering exceptional patient care and satisfaction
This is a full-time position working 38 hours per week, Monday to Friday, from 06:30 AM to 06:30 PM. If you are a motivated and dedicated individual with a passion for delivering excellent patient services, we encourage you to apply.